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Aldermore strenghtens the support it provides to intermediaries

22 July 2010

Aldermore Commercial Mortgages has strengthened the support it provides to intermediaries, with the appointment of Kelly Ebbage to the role of Sales Support Analyst.

Kelly Ebbage is responsible for managing Aldermore's panel of commercial mortgage brokers, including analysing general sales trends and the performance of individual brokers, so that any issues can be identified and rectified quickly and conversion rates maximised.

Rob Lankey, Head of Lending for Aldermore Commercial Mortgages, said:

“I'm delighted to welcome Kelly to the Commercial Mortgages team. We're placing a lot of emphasis on the active management of our introducer relationships and Kelly will spearhead future developments in this area.

“One of the key management tools at Kelly's disposal, for example, is a performance dashboard system which enables her to identify any relationship or performance issues so the broker relationship manager can address them quickly.

"We are currently developing this system so that we can share management information from the dashboard, including profitability data, with brokers in the future. I would like to wish Kelly every success in her new role.”

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